Help & FAQ

How can we help?

See your orders and request returns in My account, or message us on WhatsApp (+91 96628 60602), Monday to Saturday, 10 am to 7 pm.

Is this pure silk?

No. Zeraine sarees are art silk jacquard with metallic zari. You get the look and sheen of a woven silk saree at a fraction of the price, and we label the fabric on every product page.

How can I pay?

Pay securely online with UPI, cards, netbanking or wallets through Razorpay. We don’t offer cash on delivery.

How does “Any 2 for ₹1,299” work?

Add any two sarees marked “Any 2” to your bag and the price drops to ₹1,299 automatically. Add a third for Any 3 at ₹1,799. Designs at ₹1,099 and ₹1,299 are not part of the offer.

Is the blouse piece included?

Yes. Every saree is 5.5 m with a 0.8 m unstitched matching blouse piece.

How long does delivery take?

We dispatch within 1–2 working days. Delivery takes 3–7 days across India. Shipping is free.

Can I return a saree?

Yes, within 3 days of delivery. A ₹150 return charge is deducted from your refund. See how returns work.